Our Client Care Specialists
Jodean | Client Care Specialist
Valued Team Member Since 2015
Jodean was born and raised in Glendale, California. Her parents were both medical doctors. Her mom was a real animal lover and they had many pets. The menagerie included dogs, cats, chickens, ducks, a turkey, peacocks, a donkey, raccoons, a pig, and a skunk that would play chase with you.
Jodean married her high school sweetheart and they have four great children that have blessed them with nine grandchildren. As her children were growing up they had many pets also. The family's love for animals continued with chickens, peacocks, goats, horses, cats, dogs, ferrets, and a pet raccoon that they raised from a baby.
Jodean worked as a medical assistant for 17 years before moving to Incline Village and owning a family restaurant. Moving to Reno a few years later where she now lives with her husband of forty eight years, three cats (April, Tiffany, and Wally), and 2 dogs (Honey and Maggie), and 4 little chickens (Brownie, Blackie, Fizz, and Chick).
To further her love and care for animals she worked as a receptionist for an animal hospital for 3 years before joining our team.
Besides enjoying her family and pets, Jodean, or Jo as her friends call her, enjoys gardening in the yard and in the house, with 60 plus house plants. Her favorite thing is finding treasures at local thrift stores.
Daria | Client Care Specialist
Valued Team Member Since 2017
Daria grew up in Southern California, and moved to Susanville, California as a child. She graduated from Lassen High School and attended Lassen Community College where she met her husband. She moved to Reno in 2008 to continue her education. Daria has been working in the veterinary field since 2013. She has two cats, Dawnatello and Babe, and a guppy fish, Wyatt. When Daria isn't working you can find her spending time with her daughter and husband. She also dances with the Reno Dance Company, and enjoys reading, baking, and taking her daughter to Lake Tahoe.
Kelly Short | Client Care Specialist
She was born in Southern California, but has lived in Reno since middle school. She has had many pets including rabbits, rats, guinea pigs, cats,and dogs. She has been married for 30 years and has 3 children and 2 beautiful grandchildren. She also teaches art and PE at a local elementary school. She also loves to hike.
Malissa | Client Care Specialist
Valued member since 2019
Malissa was born in Hayward, CA and raised in Reno, NV. She's always held a love for animals and is determined to have a life full of them. She started her career in the animal industry as a dog bather. She quickly came to learn howto groom both cats and dogs and it was her passion for about 5 years. She recently decided on a change of pace, wanting to get into the more clinical side of the animal industry. She is currently working on her certificate in veterinary assisting wand would eventually like to learn more about animal nutrition. In her down time, Malissa takes care of her menagerie of animals which includes dogs, cats,ferrets, and a ball python.
Picture Coming Soon...
Our Technicians and Assistants
Alex | Licensed Veterinary Technician
Valued Team Member Since 2010
Alex grew up here in Reno, where her love for the outdoors started at an early age. She graduated from Sparks High School and went on to achieve a Bachelors of Science in Biology from the University of Nevada, Reno. Alex grew up with a variety of pets from loving dogs and cats, to a 7 foot iguana and a 3-legged box turtle. Caring for her handsome English Bulldog, Hank, helped Alex to realize her desire to work in animal medicine. While in college, she volunteered at the Animal Ark animal sanctuary in north Reno, and worked as a kennel attendant. Once she graduated, she further committed to a career in animal care by working as a Technician-in-Training and managing the office of a small animal hospital in South Reno. All of these experiences have lead and helped prepare her for a career at Mount Rose Animal Hospital, where she has continued her education and successfully become a Licensed Veterinary Technician. In her spare time, you can find Alex outdoors. She loves traveling, hiking, camping, fishing, biking, and snowboarding with her husband, Kyle.
Jenn | Licensed Veterinary Technician
Valued Team Member Since 2016
Jenn was born in North Vancouver, BC, Canada. She lived in Victoria, BC until she was 12 and then moved to Calgary, AB, Canada. Her love for animals started at a young age being involved in 4-H with rabbits and guinea pigs. Jenn graduated from Lord Beaverbrook High School in Calgary in 2004 and then traveled to Australia for eight months for the trip of a lifetime. She had always dreamed of working with animals and being a veterinarian technician seemed like the perfect way to fulfill this dream. In 2006 she started the Animal Health Technology program at Olds College in Olds, AB. She graduated in 2009 with her degree as a member of the first on-line Animal Health Technology Class. Soon after, she was married to Jonathan and moved to Boston, MA to be with him. She has worked in both emergency medicine and private practices in Canada and the U.S. since graduating.
Jenn enjoys all aspects of her position as a licensed veterinary technician. She is responsible for taking vitals and history for the doctor, completing physical exams, drawing blood samples and running them in-house, placing catheters, monitoring and treating hospitalized patients doing dental cleanings, administering pre and post surgical medications, inducing and monitoring anesthetized patients and taking radiographs among many other duties. She especially enjoys anesthesia, emergency and critical care medicine and getting the chance to know and care for each patient to the best of her ability.
Jenn is happily married to her husband, Jonathan, who loves to play golf and ice hockey and is completing his Masters in Business at UNR. They have four fur babies including George and chloe, their medium long-haired rescue kitties, and their rescue dogs, Angel, a sweet Beagle Shepherd mix and their puppy Rosie, a Golden and Corgi mix. George and Chloe love to play with each other and the laser pointer and especially love to snuggle with Jenn and Jonathan. Angel loves to go on walks and play in the backyard and is always ready to beg for vegetables while Jenn makes a salad in the kitchen. Rosie is a love and is learning quickly lots of neat tricks. Jenn loves to hang out with friends, enjoys a good latte and time spent in a coffee shop with a good book. She also loves snowboarding, ice skating and snowshoeing in the winter and hiking in the summer, when it's not too hot. She enjoys kickboxing, singing and playing guitar and traveling home to Canada to visit her family and of course spending time with Jonathan.
Tina | Licensed Veterinary Technician
Valued Team Member Since 2017
Tina was born and raised in the Bay Area. She has always had a great love for animals and wouldn't know what to do without them! After completing an undergrad degree in California, she moved to Reno in 2011 to attend the TMCC veterinary technician program. Now a technician, she enjoys helping animals and has a special interest in dentistry and all things dermatology. In her spare time, she likes taking walks with her two dogs, Charlie and Mozzarella, and Netflixing. She is excited to be a part of the Mount Rose Animal Hospital team!
Lena Pettenger | Licensed Veterinary Technician
Lena was born in South Lake Tahoe but she has grown up in Carson City her whole life. After graduating Carson High School in 2008 she proceeded to get her Associates of Animal Science degree to become a licensed veterinary technician. Although she loves all animals, she has a special place in her heart for Pit Bull breeds. She considers herself an advocate for them.Her favorite part of her job is anesthesia and emergency/critical care. She also loves getting kisses from all of her patients and giving belly rubs! In the future Lena would like to proceed with getting her bachelors in animal science and specializing in anesthesia. Lena loves to spend time with her 2 fur babies Roxy & Tig, as well as her husband. Roxy is her sweet angel who could do no wrong in her eyes, while Tig is the obnoxious little brother who eats and gets into EVERYTHING, he keeps Lena on her toes. Roxy and Tig are completely inseparable though, Tig is the "Ying" to Roxy's "Yang". In her free time Lena enjoys, spending time with her family and friends, shooting targets, snowboarding, golfing, and watching her 49ers play football.
Allie | Veterinary Assistant
Valued Team Member Since 2011
Allison grew up in Gardnerville, Nevada and graduated from Douglas High School. After high school, she got accepted to Southwest Baptist University in Bolivar, MO, where she had a soccer scholarship. She played soccer and attended SBU for two years. From there, she moved to Reno to be closer to her family. She has always had a love for animals and would rescue and try to save every injured animal she came across. She also grew up on her grandparents' farm and cared for various animal such as chickens, ducks, peacocks, sheep, and goats. She loves being outdoors during the summer, and in her spare time she can be found fishing, camping, hiking, rock climbing, wake boarding, snowboarding, and being around family and friends. Allison has a Yorkie named Gracie, a Yorkie mix named Piper, and a cat named William.
Jeremy | Veterinary Assistant
Valued Team Member Since 2018
I was born and raised in Reno and have always had a love for animals. I have been in this field for 3 years now and love it. I am currently going to school to get my veterinary technician license and hope to later continue my schooling and specialize in physical therapy. My hobbies outside of work include hiking, skiing and anything involving baseball.
Kelly | Veterinary Assistant
Valued Team Member Since 2016
Kelly was born in San Mateo, California and raised in Half Moon Bay, California until she was 24 years old. She has recently moved to the Nevada area for a fresh start on life. She has a cat named Frosty who came along on the journey and two dogs named Chevy and Jazzy.
Although she hasn't been at Mount Rose Animal Hospital for very long, she already loves working here! Between the wonderful doctors and the friendly staff, they have made her feel right at home. When she is not working, she is hanging out with her husband and daughter. They are both big animal lovers and love going swimming, camping, fishing, riding dirt bikes, anything that involves being in the sun! They are looking forward to winter and getting to play in the snow, since California doesn't get any snow.
Jillian | Veterinary Assistant
Valued Team Member Since 2017
Jillian was born in Reno, Nevada and grew up in Virginia City. She has been in the animal care industry since 2010, working as an assistant and also starting a small pet sitting business. Her hobbies and interests are reading, exploring, spending time with family and friends, and loving her fur family. Her critters at home include a rescue dog named Angel and a special needs deaf puppy named Hope. She also has two very sweet diabetic cats named Gatos and Sugar. In addition, she cares for a handful of feral kitties named Brindle, Alley, Ringo, Murphy, and Bob. She loves working in the animal care industry and is honored to be a part of the Mount Rose Animal Hospital team!
Brittney Reilly | Veterinary Assistant
She was born in New York and raised in Spring Creek, Nevada. She has worked in the veterinary industry since 2016 and her love for animals continues to grow every day. She grew up with many animals including:alpacas, horses, goats, chickens, hamsters, mice, geckos, tarantulas, dogs,and cats! She has great experience around a variety of animals due to growing up in a small town. She is currently attending Truckee Meadows Community college to obtain her veterinary technician degree. Brittney hopes to further her education in the future and attend college for veterinary medicine to become an exotic/wildlife veterinarian. In her free time you can find her teaching her dog, Ozzy, new tricks, spending time with family, or participating in any outdoor activity among other things. She is very excited to be a part of our team and meet all of our amazing clients and patients.
Rachel | Veterinary Assistant
Rachel has loved animals since she first learned of them. By the age of 3, she was begging her mom for dogs and cats. Rachel grew up having cats, dogs, horses, guinea pigs, and rabbits as various pets throughout her life. She went to UNR and got her bachelors degree in Political Science with a minor in French, but it didn’t take long for her to realize that wasn’t her path. Rachel started working as a veterinary assistant in August 2009 and never looked back. She even met her husband through one of her coworkers at a vet hospital! Her main goal is helping both the client and patient to feel comfortable while getting the best care possible. And thanks to several years working in feline-only practice, she has a special affinity for grumpy cats. Rachel has three fuzzy cats, and also has two Dobermans, and a lab mix that she loves to take hiking, walking, training, to the dog parks, and to as many dog-friendly events around Reno as possible. She truly believes things are best when she has animals in her life!
Gina | Veterinary Assistant
Gina was born in Oroville, CA but raised in Woodland, CA. When she was 20 years old she moved to Truckee, CA and lived there for 18 years. In 1999 she married her best friend and high school sweetheart. They had their only daughter in 2006.Gina has worked with animals since she was 16 years old. Her first job working with animals was with the SPCA where she monitored and rescued animals from the animal shelter,placing them in foster homes and eventually getting them adopted. When she moved to Truckee she began working as a kennel attendant at a boarding facility/veterinary hospital. Eventually she became the kennel manager of the boarding facility. A couple of years later, while at the same job, she began training as a veterinary assistant while continuing to manage the boarding kennel. She continued to work there for 6 years. She also had an opportunity to work with a mobile vet for 2.5 years, but eventually went back to manage the boarding facility and work as a veterinary assistant for several more years. Gina then left the veterinary field to pursue a career in medical coding and billing for a chiropractic office. She was there for 14 years. After her employer retired she was faced with finding a new job. She realized she missed working with animals and decided to pursue a job in the veterinary field again. This landed her at Mount Rose Animal Hospital where she loves the unity and kindness of all the staff. She currently lives in Verdi, NV with her husband, daughter, 2 dogs, 1 rabbit, and 3 chickens.